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Lost or Stolen Cards
Home Services Credit Cards Debit Cards Locations / Hours
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In the event that you have a lost or stolen credit card, or if you suspect that your number has been compromised, or if you believe that a fraudelent transaction has occurred on your credit card, please telephone the following toll-free number anytime:

Call credit card security at 1-800-325-3678.

Also, please contact the Credit Union (423) 648-3413 as soon as possible. A new card cannot be issued until the card holder has contacted the Credit Union.


Visa Debit Card Logo

Visa Debit Card holders who have had their card lost or stolen, or who have had suspicious or fraudulent activity need to phone 1-800-554-8969 anytime day or night. Also, please contact the Credit Union (423) 648-3413 as soon as possible. A new card cannot be issued until the card holder has contacted the Credit Union.